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Straightforward, as it should be!

Shipping is complimentary on all orders over AUD $1,000. For smaller orders, rates are calculated at checkout. We cover all duties and import taxes, so there are no hidden costs or surprises on arrival.

Each piece is made to order, with our standard lead time of approximately 2–4 weeks. Once dispatched, you’ll receive a tracking number so you can follow your order every step of the way.

Where can I use Delft tiles? Are they okay for wet areas and floors? 

Our Delft Tiles are ceramic, making them highly durable; they are water, heat, scratch and stain resistant. These means that they are versatile and can be used in various applications, including backsplashes, wall accents, and decorative elements. They can also be used in wet areas like bathrooms and laundries, though it is crucial that they are properly installed and grouted to protect against moisture. For floor use, it's best to consult with our team for recommendations on specific products suited for floor applications.

What colour grout should I use?

We think a white grout looks best to complement the colour of the tile. But a darker grout will emphasise the shape of each tile and give a contrasting effect.

How many tiles do I need?

If you need help calculating how many tiles you need, please use our tile calculator. If you need help with layout suggestions and placement of motif tiles, please get in touch.

Are there different colours available?

Yes — all of our tiles can be customised. You can choose from different base glazes (White, Ivory, Vanilla, and Ecru), and we can also tailor the colour of the painted details to suit your space.

If you’re after something specific, just get in touch — we’re happy to work with you to create a custom colour.